Terms and Conditions

1. Acceptance of Terms

Welcome to Juggernaut Junk Removal ("we," "us," "our," or "the Company"). By accessing this website or booking any of our junk removal, hauling, cleanout, or demolition services, you ("the Customer," "you," or "your") agree to be bound by these Terms and Conditions in full. If you do not agree to any part of these terms, you must not use our website or services.

2. Services Provided

Juggernaut Junk Removal provides residential and commercial junk removal, hauling, cleanout, and light demolition services in Phoenix, Anthem, North Phoenix, and surrounding Arizona communities. Our services include but are not limited to: furniture removal, appliance haul away, garage cleanouts, construction debris removal, yard waste removal, hot tub removal, shed removal, trampoline removal, rental property cleanouts, and curbside pickup.

3. Estimates and Pricing

All quotes provided through our website, by phone, by text, or in person are estimates only. Final pricing is determined on-site upon inspection and is based on the actual volume, weight, type of materials, accessibility, labor required, and disposal fees. We reserve the right to adjust the quoted price if the scope of work differs from what was described. The Customer will be notified of any price changes before work begins, and the Customer may decline service at that time without obligation (excluding any trip fees if applicable).

4. Acceptable and Prohibited Items

We generally accept:

• Furniture, appliances, electronics, household items, and general household junk
• Construction debris, remodeling waste, and renovation materials
• Yard waste, lumber, drywall, flooring, and fencing
• Hot tubs, sheds, trampolines, playsets, and similar structures

We do not accept:

• Hazardous materials including paint, chemicals, solvents, oils, and fuels
• Asbestos-containing materials
• Medical or biological waste
• Explosives, ammunition, or firearms
• Unidentified substances or materials that may be hazardous, illegal, or toxic

If our team arrives and determines that items are prohibited or require specialized disposal beyond standard rates, we will discuss options with the Customer before proceeding.

5. Customer Responsibilities

The Customer agrees to:

• Provide accurate information regarding the type, volume, and location of items to be removed
• Ensure items are accessible and, if inside the property, clearly identified for removal
• Remove personal valuables and important documents from items being discarded before our arrival
• Inform us in advance of any hazardous conditions, safety concerns, or access limitations at the job site
• Obtain any necessary permissions (HOA, property manager, landlord) before service is performed

6. Payment Terms

Payment is due upon completion of the service unless otherwise agreed in writing. We accept cash, major credit/debit cards, and other payment methods as noted on our website or invoice. A deposit may be required to hold a scheduled appointment for large jobs or commercial services. Pricing is in U.S. dollars and includes all applicable taxes and disposal fees unless otherwise stated.

7. Cancellation and Rescheduling

Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled appointment. Cancellations made less than 24 hours in advance may be subject to a trip or cancellation fee equal to the standard minimum charge. If our team arrives at the scheduled time and the Customer is unavailable or the items are not ready for removal, a trip fee may apply.

8. Sunday and After-Hours Service

We operate seven days a week from 7:00 AM to 6:00 PM. Service on Sundays or outside standard business hours is available upon request and may include an additional fee. The Customer will be informed of any additional charges before confirming the appointment.

9. Discounts and Promotions

We offer a 10% discount for military personnel, veterans, first responders, teachers, and healthcare workers. Valid identification or proof of eligibility may be requested. Discounts and promotions cannot be combined unless explicitly stated, and we reserve the right to modify or discontinue promotions at any time without notice.

10. Donation and Recycling

We make every reasonable effort to donate usable items to local charities and recycle materials whenever possible to divert waste from landfills. However, we cannot guarantee that specific items will be accepted by donation centers or recycling facilities. Final decisions on donation and recycling are made at our discretion based on the condition and suitability of the items.

11. Property Damage and Liability

We take pride in being careful and professional. However, the Customer acknowledges that junk removal, hauling, and demolition work carries inherent risks. We are not liable for pre-existing damage to items being removed or for damage to walls, floors, doorframes, or landscaping that occurs during the removal process, except in cases of gross negligence or willful misconduct by our team. The Customer is responsible for ensuring a clear and safe path for removal. Any claims for damages must be reported within 48 hours of service completion.

12. Quote Requests and Contact Information

When you submit a quote request through our website, you agree to be contacted by Juggernaut Junk Removal regarding your inquiry. You may opt out of communications at any time by replying STOP to text messages or requesting removal from our contact list. We respect your privacy and will not sell or share your personal information with third parties for marketing purposes. See our Cookies Policy for details on how we use cookies and tracking technologies.

13. Website Use

You may use this website for personal, non-commercial purposes only. You agree not to copy, modify, distribute, reproduce, or republish any content from this website without our prior written consent. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Use of this website is at your own risk.

14. Third-Party Links

This website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of these third-party sites. Accessing any third-party links is at your own risk.

15. Limitation of Liability

To the fullest extent permitted by law, Juggernaut Junk Removal, its owners, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to the use of our website or services, including but not limited to loss of profits, data, or property, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from our services shall not exceed the amount paid by the Customer for the specific service giving rise to the claim.

16. Indemnification

The Customer agrees to indemnify and hold harmless Juggernaut Junk Removal, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of or related to the Customer's use of our services, breach of these Terms, or violation of any law or the rights of a third party.

17. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect immediately upon posting to this page. Your continued use of our website or services after any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.

18. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising from or related to these terms or our services shall be resolved in the state or federal courts located in Maricopa County, Arizona. The Customer waives any objection to jurisdiction or venue in these courts.

19. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Company: Juggernaut Junk Removal
• Phone: 602-318-0991
• Hours: 7 Days a Week, 7:00 AM – 6:00 PM
• Service Area: Phoenix, Anthem, North Phoenix, and surrounding Arizona communities
• Online: Visit our Contact page